Make outbound calls to potential customers and explain company products or services.
Handle inbound calls and resolve customer inquiries or complaints promptly.
Generate leads and maintain a database of customer information.
Follow up on leads and maintain client relationships.
Achieve daily/weekly/monthly call and sales targets.
Provide accurate information about products and pricing.
Record details of conversations and outcomes in the CRM system.
Support marketing campaigns through telephonic outreach.
Maintain a professional tone and ensure customer satisfaction at all times.