Job Title: Telecaller - Real Estate Sales (Pre-Sales Executive)
Industry: Real Estate
Job Type: Full-time
Reports To: Sales Manager / Team Lead
Job Summary
We are looking for a motivated, energetic, and goal-oriented Telecaller Sales Executive to join our growing Real Estate team. In this role, your primary responsibility will be to make outbound calls to potential clients, pitch our ongoing residential/commercial projects, and convert leads into potential site visits. You will act as the first point of contact between our brand and property buyers, building interest and maintaining a healthy sales pipeline.
Key Roles & Responsibilities
Lead Engagement: Make outbound calls to prospective clients from the provided database or digital marketing campaigns.
Project Pitching: Explain ongoing and upcoming real estate projects, including property features, location advantages, pricing, and payment plans.
Requirement Analysis: Understand customer needs, preferences, and budgets to recommend the most suitable real estate options.
Lead Qualification: Qualify leads based on their interest level and financial readiness, and schedule face-to-face meetings or site visits for the field sales team.
Follow-ups: Conduct regular, structured follow-up calls with warm or hesitant leads to keep them engaged.
Data Management: Maintain and update daily records of all calls, lead statuses, and client feedback accurately in the CRM software or Excel sheets.
Target Achievement: Meet or exceed daily calling targets and weekly/monthly site-visit booking quotas.
Required Skills & Qualifications
Education: Minimum Higher Secondary (12th Pass) or Graduate in any field.
Experience: 0 to 3 years of experience in telecalling, telesales, or customer care (Experience in Real Estate or insurance is highly preferred, but freshers with great communication can apply).
Languages: Fluency in English and Hindi (or the local regional language).
Communication Skills: Excellent verbal communication, a pleasant telephone manner, and strong listening skills.
Convincing Power: Highly persuasive with strong negotiation and objection-handling skills over the phone.
Technical Skills: Basic knowledge of computers, MS Excel, and familiarity with CRM software is a plus.
What We Offer
Fixed monthly salary.
Attractive performance-based incentives on every successful site visit or booking.
Complete training on project details and sales scripts.
Opportunities for rapid career advancement into core sales or team management roles.