Customer Service:
Greet and assist guests politely and professionally.
Guide customers regarding movie schedules, ticket bookings, and seat allocations.
Handle customer queries, concerns, and complaints promptly.
Box Office / Ticketing:
Sell movie tickets and provide information on show timings and promotions.
Manage cash/UPI/card transactions with accuracy.
Food & Beverage (F&B) Counter:
Take and process customer orders at concession counters.
Upsell combo offers and new products.
Ensure hygiene and cleanliness while serving food and beverages.
Ushering & Auditorium Duties:
Check tickets at entry and guide guests to their seats.
Maintain cleanliness inside the auditoriums before, during, and after shows.
Ensure safety measures and assist during emergency situations.
Operational Support:
Follow standard operating procedures (SOPs) of PVR INOX.
Coordinate with team members to ensure smooth show operations.
Support promotional activities and events as required.
Compliance & Standards:
Adhere to food safety, fire & safety, and company hygiene standards.
Follow grooming and uniform guidelines.
Maintain discipline, punctuality, and a customer-first attitude.