Sales Officer

1.Job Summary

The Sales Officer is responsible for generating sales of vehicles, achieving monthly targets, building strong customer relationships, and ensuring exceptional customer experience throughout the sales process. This role requires a strong understanding of automotive products, negotiation skills, and the ability to convert leads into successful sales.

2. Key Responsibilities

Sales & Target Achievement

• Meet or exceed monthly and quarterly sales targets for new/used vehicles.

• Conduct product presentations and demonstrate vehicle features to prospective customers.

• Follow up on leads from walk-ins, online inquiries, referrals, and outbound calls.

• Conduct test drives and highlight key features and benefits to customers.

Customer Relationship Management

• Build and maintain relationships with new and existing customers.

• Understand customer needs and recommend suitable vehicle models and finance options.

• Maintain customer database and ensure timely follow-ups for sales conversions and after-sales satisfaction.

Documentation & Process Compliance

• Assist customers with vehicle booking, finance, insurance, and registration processes.

• Ensure all sales documentation and statutory requirements are accurate and complete.

• Coordinate with finance & insurance teams, delivery coordinators, and service departments.

Market Intelligence

• Stay updated on competitor products, pricing, promotions, and market trends.

• Provide feedback to management on customer preferences and market demands.

Showroom & Brand Representation

• Maintain a professional appearance and uphold brand image.

• Ensure showroom display vehicles are in perfect presentable condition.

• Participate in promotional events, roadshows, and corporate activities.

3. Qualifications & Skills

Education

• Bachelor’s degree in Business, Marketing, or equivalent (preferred).

• High school diploma or vocational training with relevant experience (acceptable).

Experience

• 1–3 years of sales experience in the automobile industry preferred.

• Freshers with strong communication skills may be considered.

Skills

• Excellent communication and negotiation skills.

• Strong customer service orientation.

• Ability to understand technical features of vehicles.

• Result-oriented, self-motivated, and ability to work under pressure.

• Basic computer skills (MS Office, CRM software).

4. Key Performance Indicators (KPIs)

• Monthly vehicle sales achievement.

• Lead conversion rate.

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में 1 - 6 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।