Sales Executive – Jewelchic
Location: Science City, Ahmedabad
Department: Retail Sales
Employment Type: Full-time
About Jewelchic
Jewelchic is a fashion-first 9KT gold jewellery label creating chic statement pieces for every look, mood and day—from everyday styling to luxury moments.
Our vision is to build the world’s fastest-growing jewellery label—making every day chic. We are looking for energetic and customer-focused team members who can deliver a premium shopping experience and grow with the brand.
Job Role
We are looking for a confident and enthusiastic Sales Executive who can understand customers’ preferences, recommend the right jewellery and convert every store visit into a memorable buying experience.
Key Responsibilities
- Welcome customers and provide a warm, premium in-store experience.
- Understand customers’ needs, occasions, style preferences and budgets.
- Present and explain jewellery designs, product features, pricing and offers.
- Recommend suitable products and support customers in making purchase decisions.
- Achieve individual and store-level monthly sales targets.
- Follow up with store visitors, enquiries and potential customers.
- Maintain long-term customer relationships and encourage repeat purchases.
- Handle enquiries received through calls, WhatsApp and Instagram.
- Assist with billing, order booking, customisation requests and delivery coordination.
- Maintain accurate customer information and follow-up records in the CRM.
- Ensure jewellery displays, counters and the sales floor remain clean and well organised.
- Stay updated about new collections, product knowledge, promotions and brand policies.
- Support store events, product launches and promotional activities.
- Collect customer feedback and share market insights with the management.
- Follow all stock-handling, security and store SOPs.
Candidate Requirements
- Minimum 1–3 years of experience in jewellery, luxury retail, fashion or premium retail sales.
- Strong communication and customer-handling skills.
- Confident, presentable and target-oriented personality.
- Ability to understand customer preferences and recommend products accordingly.
- Basic knowledge of jewellery, gold and diamonds will be preferred.
- Comfortable using WhatsApp, CRM systems and basic computer applications.
- Fluency in Gujarati and Hindi; working knowledge of English is preferred.
- Willingness to work on weekends, festivals and peak retail days.
Key Performance Indicators
- Monthly sales achievement
- Lead-to-sale conversion
- Average billing value
- Customer follow-up and response time
- Repeat customer generation
- Customer satisfaction
- CRM and reporting accuracy
What We Offer
- Opportunity to work with a fast-growing jewellery label.
- Performance-based incentives.
- Professional training and career-growth opportunities.
- Dynamic, youthful and premium work environment.
Join Jewelchic and help us make every customer’s everyday look chic.