With a requirement for 1 for the Sales Manager position, this exciting opportunity is for Xtreme Window based in Gurgaon and located in Manesar. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Manufacturing. The role offers an attractive in-hand salary of ₹30000 - ₹60000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Supervising staff and overseeing daily operations.
Setting goals and objectives for the team.
Delegating tasks and assignments to team members.
Providing guidance and support to team members.
Monitoring performance and providing feedback.
Handling customer inquiries and resolving issues.
Managing budgets and resources effectively.
Job Requirements:
The candidate should have good communication skills and be proficient in any language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Post Graduate and the candidate should be comfortable working 6 days working during the Day shift.