Location: FirstCry Store, Bareilly – Pilibhit Bypass Road
Industry: Retail – Baby Products & Kids Fashion
Role Type: Full-time
Greet and assist customers entering the store with a friendly and positive attitude.
Understand customer needs and help them choose products across categories like apparel, toys, accessories, and baby care items.
Maintain product knowledge of all FirstCry brands and latest offers.
Ensure the store display, shelves, and merchandise are always neat, clean, and well-stocked.
Manage billing at the counter and handle cash/card/UPI transactions accurately.
Support store operations including stock checks, inventory management, and product tagging.
Upsell and cross-sell products to increase sales and enhance customer experience.
Handle customer queries, complaints, and provide effective solutions.
Coordinate with the store manager for daily targets and sales plans.
Follow company policies, grooming standards, and maintain excellent customer service at all times.
Minimum 12th pass; graduation preferred.
0–3 years of experience in retail sales (baby store experience is an advantage).
Good communication skills and customer-friendly attitude.
Ability to work in shifts and handle pressure during rush hours.
Basic computer knowledge for billing and POS operations.
Presentable and well-groomed appearance.