Job Opportunity: Sales Executive – Jewellery Sales
Location: Chennai, Madurai, Coimbatore
Company: Saravana Super Jewellery
Job Type: Full-Time
We are Hiring!
We are looking for an experienced and enthusiastic Sales Executive to join our prestigious jewellery showrooms. If you have a passion for fine jewellery and a strong flair for customer service, we’d love to hear from you!
Key Requirements:
Minimum 2 years of experience in jewellery sales in a reputed organization
Education: Higher Secondary (12th Pass) or Degree in any discipline
Diploma in Gem & Jewellery & Certificate in Jewellery Retail Sales is an added advantage
Skills & Attributes:
Pleasant appearance and grooming
Excellent communication and interpersonal skills
High level of patience and professionalism
Strong customer service orientation
Negotiation and persuasive selling skills
Attention to detail and knowledge of jewellery products
Job Responsibilities:
Greet and assist customers with a friendly and professional approach
Understand customer preferences and recommend suitable jewellery pieces
Showcase and explain product features, pricing, and benefits in detail.
Maintain thorough knowledge of all product lines including diamonds, gold, platinum, silver, gemstones, and custom designs.
Stay updated on trends, new arrivals, and jewellery craftsmanship
Meet and exceed personal and team sales targets
Ensure proper display and care of jewellery items.
Assist customers in selecting suitable jewellery based on occasion, taste, and budget.
Offer suggestions and upsell/cross-sell jewellery items as appropriate.
Build trust and long-term relationships with customers to encourage repeat business.
Handle objections and negotiate to close sales professionally.
Achieve or exceed individual and store sales targets
Maintain cleanliness and organization of the sales counters and showcases.
Provide excellent after-sales service including follow-up on custom orders, repairs, or deliveries.
Handle customer complaints with empathy and ensure prompt resolution.
Educate customers about product care and warranty terms.
Arrange and display jewellery attractively to promote sales.
Ensure safety and proper handling of all jewellery items.
Conduct daily opening/closing stock checks and reconcile inventory
Work collaboratively with store managers, fellow sales staff, and support staff.
Share feedback with management regarding customer preferences, stock movement, and trends.
Adhere to company policies and ethical standards at all times.
Maintain confidentiality regarding customer data and store operations.
Follow security protocols to prevent theft or loss.
Why Join Us?
Competitive salary + incentives
Opportunity to work with a reputed jewellery brand
Skill development and career growth opportunities