Job brief:
We are looking for a results-driven Sales Executive – Floor Sales to engage & win incoming customers at the showroom. You will understand customer’s requirement and show furniture and provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
The goal is to meet and surpass the company’s expectations to drive rapid and sustainable revenue growth & profitability.
Responsibilities:
Welcome customer, understand their requirements and show the appropriate product which meet best to their needs
Manage customer service activities to ensure high level of customer satisfaction and low level of customer complaints
Following up with clients and close the deal
Making sure the store runs smoothly
Plan and implement store product and floor plan to ensure good appearance and ambience for customers.
Optimize showroom stock to ensure all fast moving and new products are on display, based on showroom demand pattern
Establish, develop and maintain positive relationships with existing customers.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Achieve agreed upon sales targets and outcomes within schedule.
Coordinate sales effort with team members and other departments.
Report to the Sr. Sales Manager on Daily/weekly/monthly basis.
Stay up-to-date with new products/services and new pricing.
Requirements:
Proven work experience as a Business Development Representative, Sales Executive, Field Sales Executive or similar role.
Hands-on experience with multiple sales techniques.
Highly motivated and target driven with a proven track record in sales.
Ability to use technology effectively + Ability to use apps / tools.
Experience with CRM software, Familiarity with MS Office, E-Mails, Internet Surfing & Whats App.
Excellent negotiation skills.
Great command of communication & writing. (English & Hindi/Guajarati)
Prioritizing, time management and organizational skills.
High energy, cheerful person + Ability to smile always despite the situation / time.
Empathy for people and situations; highly approachable person.
Willingness to learn rapidly + Ability to consistently make things better.
Post Graduation/Graduation.