Attend patients referred from OPD, optometrists, and doctors.
Understand optical prescriptions and guide patients in selecting suitable frames and lenses.
Explain lens options, coatings, pricing, delivery timelines, and warranty details clearly.
Ensure ethical sales practices in line with hospital standards.
Generate bills and receipts as per hospital billing procedures.
Take accurate measurements (PD, fitting height, frame size).
Perform proper fitting, alignment, and adjustment of frames.
Ensure correct dispensing of lenses as per prescription.
Carry out minor repairs such as screw tightening, nose pad replacement, and frame adjustment.
Perform final quality checks before handover to patients.
Coordinate closely with optometrists, ophthalmologists, and optical labs.
Track orders and ensure timely delivery of spectacles.
Update patients regarding order status and follow-ups.
Escalate prescription or fitting-related issues to the optometrist immediately.
Maintain stock of frames, lenses, accessories, and consumables.
Ensure proper display and safe storage of optical products.
Keep records of stock movement and inform management about low stock.
Maintain cleanliness, hygiene, and organization of the optical counter.
Maintain accurate patient records, prescriptions, and sales data.
Follow hospital SOPs, pricing policies, and patient confidentiality norms.
Adhere strictly to hospital discipline, punctuality, and professional behavior.