Key Responsibilities
Welcome and assist walk-in customers in a professional and friendly manner.
Understand customer requirements and recommend appropriate customized gifts, trophies, awards, and engraving solutions.
Explain product features, customization options, pricing, and delivery timelines.
Prepare quotations and follow up with customers to close sales.
Build and maintain strong customer relationships to encourage repeat business.
Coordinate with the production team to ensure accurate order execution.
Handle customer queries and resolve concerns professionally.
Maintain showroom presentation and ensure products are displayed attractively.
Achieve individual sales targets and contribute to overall business growth.
Maintain customer records and sales reports