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Job Description

Company: Hawkstack Technologies

Designation: Sales Executive – EdTech

Industry: IT Training & EdTech

Location: BTM 2nd stage

Employment Type: Full-Time

About Hawkstack Technologies

Hawkstack Technologies is an IT training and EdTech organization focused on providing industry-relevant technology training and certification programs. We work with learners and IT professionals to help them build in-demand technical skills and advance their careers.

Role Overview

We are looking for a Sales Executive to drive sales of our IT training and certification programs, with a primary focus on Red Hat certification and training programs.

The ideal candidate should be confident in customer communication, lead follow-up, consultative selling, and converting enquiries into paid enrollments.

Key Responsibilities

Handle inbound leads and enquiries for Red Hat training and certification programs.

Contact prospective learners through calls, WhatsApp, email, and other communication channels.

Understand the candidate's career goals, experience, and training requirements.

Explain course structure, certification benefits, duration, fees, and available learning options.

Follow up consistently with prospective customers and maintain lead engagement.

Convert qualified leads into successful course enrollments and achieve monthly sales targets.

Maintain accurate daily updates of leads, follow-ups, conversions, sales, and revenue in the CRM.

Build strong relationships with candidates and ensure a professional customer experience.

Re-engage old and inactive leads to generate additional sales opportunities.

Coordinate with the training and operations teams for successful learner onboarding.

Provide daily sales and revenue reports to the management.

Stay updated on Red Hat courses, certifications, and other IT training offerings.

Required Skills

Strong verbal and written communication skills.

Good convincing and negotiation abilities.

Customer-focused and target-oriented approach.

Ability to handle objections and close sales.

Strong follow-up and lead-management skills.

Basic knowledge of IT training, certifications, or EdTech products.

Comfortable using CRM, Excel/Google Sheets, WhatsApp, and email.

Ability to work independently and meet assigned sales targets.

Preferred Qualifications

Bachelor's degree in any discipline.

1–5 years of experience in sales, EdTech, IT training, B2B B2C sales, or inside sales preferred.

Candidates with experience selling IT courses or professional certifications will be preferred.

Key Performance Indicators (KPIs)

Monthly sales and revenue achievement.

Lead-to-enrollment conversion rate.

Number of successful enrollments.

Follow-up efficiency and lead engagement.

Daily CRM/reporting discipline.

Revenue generated from assigned leads.

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