A Loan Relationship Executive is a customer service representative who works in the banking or financial industry and is responsible for contacting customers to offer loan products and services. The job description of a loan relationship executive includes the following responsibilities: 1. Contacting customers: This involves making outbound calls to potential customers to promote loan products and services and answer any questions they may have. 2. Identifying customer needs: This includes listening to customers' financial needs and suggesting loan products and services that are appropriate for their situation . 3. Explaining loan products and services: This involves explaining the terms and conditions of loan products, including interest rates, repayment schedules, and other relevant information. 4. Maintaining customer databases: This includes keeping track of customer interactions and maintaining accurate and up-to date customer databases.