Lead Generation: Identify and develop new business opportunities through cold calling, field visits, referrals, online platforms, and networking.
2. Customer Acquisition: Contact potential customers, understand their requirements, and convert prospects into clients.
3. Sales Target Achievement: Achieve daily, weekly, and monthly sales targets as assigned by the management.
4. Product and Service Promotion: Explain company products or services, their features, benefits, pricing, and value to prospective customers.
5. Client Relationship Management: Build and maintain strong relationships with existing and potential customers to improve customer satisfaction and retention.
6. Sales Meetings and Presentations: Arrange client meetings, deliver sales presentations, and negotiate pricing and terms to close deals.
7. Follow-ups: Regularly follow up with prospective and existing customers regarding quotations, proposals, orders, and pending payments.
8. Market Research: Research market trends, customer preferences, competitor activities, and new business opportunities.
9. Sales Documentation: Prepare quotations, sales orders, proposals, invoices, and other relevant sales documents as required.
10. Sales Reporting: Maintain accurate records of leads, customer interactions, sales activities, and conversions in the CRM or company reporting system.
11. Coordination with Internal Teams: Coordinate with the operations, finance, marketing, and customer support teams to ensure smooth order processing and timely delivery.
12. Customer Complaint Handling: Address customer queries and complaints professionally and coordinate with the concerned departments for timely resolution.
13. Payment Follow-ups: Coordinate with customers regarding outstanding payments and ensure timely collection as per company policy.
14. Upselling and Cross-selling: Identify opportunities to recommend additional products or services to existing customers and increase revenue.
15. Business Development: Explore new markets, industries, and customer segments to expand the company's customer base.