Job Title: Online Order Executive – WhatsApp & Instagram (#####Brand)
Role Overview:
Manage customer orders end-to-end on WhatsApp Business and Instagram DMs/comments. Ensure fast, polite responses, accurate order processing, and follow-ups.
Key Responsibilities:
· Respond to customer queries & order requests on WhatsApp & Instagram
· Process orders, confirm details, coordinate with delivery team
· Share product images, prices, and payment links
· Track orders and share updates with customers
· Maintain order logs (Google Sheets/CRM)
· Basic Canva work for order/product posts (if needed)
Requirements:
· Fluent in written English & Hindi
· Familiar with WhatsApp Business, Instagram DMs/comments
· Basic Excel/Sheets skills
· Prior customer service or e‑commerce order handling preferred (freshers with good communication can apply)
Call - 9289471091