सेल्स कोऑर्डिनेटर / एग्जीक्यूटिव

Job Title: CRM (Female) – Real Estate

Reports to: Sales Manager/Team Leader

Job Summary:

We are seeking a proactive and customer-focused Customer Relationship Manager (CRM) to manage and enhance client relationships in the real estate sales process. The ideal candidate will act as a bridge between the company and potential/existing customers, ensuring a seamless experience from inquiry to possession. The CRM will support the sales team by improving customer satisfaction, encouraging referrals, and ensuring timely follow-up and service delivery.

Key Responsibilities:

● Manage and nurture relationships with leads and existing clients to ensure excellent customer service.

● Follow up with potential buyers to assist in property selection and guide them through the buying process.

● Respond promptly to customer inquiries via phone, email, and in-person visits.

● Track customer interactions and update CRM software with relevant notes, follow-ups, and next steps.

● Coordinate site visits, property tours, and meetings between clients and sales executives.

● Work closely with the sales and marketing team to align on lead generation, nurturing campaigns, and promotions.

● Provide post-sale customer support, ensuring timely document handovers, updates on project milestones, and addressing grievances.

● Develop long-term relationships with key clients and maintain a client database.

● Collect customer feedback and work with internal teams to enhance customer satisfaction.

● Assist in organizing customer events, open houses, and appreciation programs.

Requirements:

● Strong communication, negotiation, and interpersonal skills.

● Highly organized with excellent time management and problem-solving abilities.

● Ability to work independently as well as part of a team.

● A customer-first mindset with attention to detail and follow-through.

Preferred:

● Fluency in English Communication.

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में सेल्स / बिज़नेस डेवलपमेंट में 1 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।