Job Description: Sales Coordinator
Company: Abhaya International LLP
Position: Sales Coordinator
Department: Sales & Business Development
Location: Agra, Uttar Pradesh
Employment Type: Full-time
Reports To: Sales Manager / Head of Sales
About the Company
Abhaya International LLP is a [brief line on what the firm does, e.g., trading / manufacturing / export-import / services]. We are looking for an organized, proactive Sales Coordinator to keep our sales operations running smoothly and support our sales team and customers.
Role Summary
The Sales Coordinator will be the link between the sales team, customers, and internal departments such as accounts, logistics, and production. The role involves handling orders, maintaining records, preparing quotations and documents, and ensuring timely follow-up so that every sale is executed accurately and on time.
Key Responsibilities
Receive, process, and track customer enquiries, quotations, and purchase orders
Prepare and send quotations, proforma invoices, and sales documentation
Coordinate with accounts, logistics, and warehouse/production teams for order fulfilment and dispatch
Maintain and update the CRM, sales database, and customer records accurately
Follow up with customers on pending orders, payments, and feedback
Support the sales team with lead tracking, appointment scheduling, and meeting preparation
Prepare daily, weekly, and monthly sales reports and MIS for management
Handle customer queries and complaints promptly, escalating when required
Coordinate with international buyers and suppliers on documentation and shipment status (if applicable)
Monitor stock availability and inform the sales team of delays or shortages
Assist in preparing presentations, catalogues, and tender or bid documents
Ensure compliance with company policies and sales procedures
Required Qualifications
Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field
1–3 years of experience in sales coordination, sales support, or customer service (freshers with strong aptitude may be considered)
Skills & Competencies
Excellent written and verbal communication in English; Hindi proficiency is an advantage
Proficiency in MS Office (Excel, Word, PowerPoint) and email management
Familiarity with CRM or ERP tools (Tally, Zoho, or similar is a plus)
Strong organizational and multitasking abilities with attention to detail
Good follow-up discipline and a customer-first attitude
Basic understanding of invoicing, GST, and export/import documentation is preferred
Ability to work in a team and meet deadlines under pressure
What We Offer
Competitive salary as per industry standards and experience: [₹ range]
Opportunity to grow within the sales function
Supportive, collaborative work environment