Sales Executive/Consultant
Role : Sales Executive/Consultant
Industry Type : Automobile
Department : Sales & Business Development
Employment Type : Full Time, Permanent
Location : Chennai,Tamil Nadu
Qualification : Any Graduate/Diploma
Experience : 0 - 7 Years
Mandatory : Two Wheeler with valid driving licence
Sales and customer skills
Communication and interpersonal skills: Ability to build rapport with customers, listen to their needs, and clearly explain vehicle features and benefits.
Customer service: Providing exceptional service to ensure customer satisfaction, which can lead to repeat business and referrals.
Negotiation: Skillfully negotiating pricing and terms of sale to reach a mutually agreeable outcome.
Persuasive sales techniques: Guiding customers through the sales process while maintaining integrity.
Relationship building: Establishing trust and a comfortable relationship with customers to make the sales process smoother.
Technical and product knowledge
Product knowledge: Comprehensive understanding of vehicle models, features, specifications, and competitive models.
Digital and tech proficiency: Comfort with CRM software, digital sales tools, and online platforms for lead generation and management.
Financing and leasing knowledge: Ability to explain different financing, leasing, warranty, and insurance options to customers.
Demonstration skills: Confidently demonstrating vehicle features and conducting test drives.
Organizational and administrative skills
Time management: Efficiently managing time to handle multiple leads, appointments, and sales opportunities.
Organization: Strong organizational skills to manage customer information, leads, and follow-ups.
Documentation: Completing all necessary paperwork and documentation accurately and efficiently.
Sales planning and reporting: Creating sales plans, tracking performance, and generating reports
Skills required :
Good Interpersonal and customer service skills.
Excellent problem solving and organization skills.
Self-motivated and flexible to work with negligible supervision.
Firm work attitude.