Sales Coordinator / Executive

Job Description — Sales Coordinator

Company: CONTRANS CARGO PVT. LTD.

Location: OKHLA PHASE-II 

Department: Sales & Business Development

Reporting To: Sales Head / BD Manager 

Experience: 1–3 years 

Employment Type: Full-time (In-office)

Role Summary

We are hiring a Sales Coordinator to support CONTRANS' growing sales team. This is an inside, desk-based role focused on tele-calling manufacturers, traders, and importers, qualifying leads, maintaining the daily sales tracker, and ensuring smooth pipeline movement from first call to closure. The role is the backbone of the sales engine — disciplined, process-driven, and detail-oriented. Candidate having experience in Freight Forwarding, will be given preference.

Key Responsibilities

Tele-calling & Lead Qualification

• Making daily bulk outbound calls from the master account list to manufacturers, traders, and importers

• Identify and verify the Person-In-Charge (PIC) — procurement, purchase, director, or owner level

• Introduce CONTRANS, gauge interest, and capture key client details accurately

Pipeline & Funnel Management

• Move accounts through the funnel stages: Calling → PIC Verified → Introduction → Meeting → Registration → Query → Quotation → Business

• Schedule meetings for field sales executives and senior management

• Follow up persistently on pending queries, quotations, and registrations

Daily Sales Report (DSR) & Data Hygiene

• Maintain and update the DSR tracker daily on Google Sheets — calls made, connects, PIC details, stage movement, remarks

• Keep the master account list (~150+ companies) clean, deduplicated, and current

• Update the contact directory with names, designations, mobile numbers, and emails

• Tag accounts by tier (T1 / T2 / T3) and category (Manufacturer / Trader / Importer)

Coordination & Support

• Coordinate between field sales representative and clients — sharing quotations, brochures, follow-up reminders

• Send WhatsApp/email introductions, company profiles, and product information to verified PICs

• Support quotation drafting and dispatch under guidance from the sales team

Reporting

• Share daily call reports with the manager

• Prepare weekly KPI summaries — calls, connects, PIC verifications, meetings booked, quotations sent

• Flag hot leads and stuck accounts proactively

Required Skills & Qualifications

• Education: Graduate in any discipline

• Experience: 1–3 years in tele-sales, inside sales, sales coordination, or back-office sales support (B2B preferred)

• Languages: Fluent Hindi (mandatory); working English for emails and reporting; any regional language (Gujarati, Marathi, Tamil) is a plus.

• Tools: Strong working knowledge of Google Sheets (filters, formulas, sorting), Gmail, WhatsApp Business, and basic CRM tools

• Communication: Clear, confident phone manner; polite and professional with senior decision-makers.

Personal Attributes

• Highly organized and detail-oriented — comfortable maintaining structured trackers daily

• Patient and persistent — does not give up on follow-ups

• Reliable and process-driven — sticks to daily routines and reporting cadence

• Team player — coordinates smoothly with field sales reps and management

• Comfortable in a fast-paced, target-driven environment

Interested candidates can whatsapp their CVs on 99900 25245 or mail on recruitment@contransgroup.com

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