Position: Sales Coordinator
Key Responsibilities
Coordinate with customers, sales representatives, and internal departments.
Prepare and send quotations, proposals, and sales orders.
Follow up on customer inquiries, quotations, and pending orders.
Maintain customer records, sales data, and order status reports.
Coordinate with production, stores, and dispatch teams to ensure timely delivery.
Process purchase orders and prepare order confirmations.
Monitor order progress and update customers regarding delivery schedules.
Handle customer complaints and coordinate resolutions with relevant departments.
Prepare sales reports, MIS reports, and monthly sales summaries.
Assist the sales team in achieving sales targets and business development activities.
Schedule customer meetings, product demonstrations, and follow-up calls.
Support participation in exhibitions, trade shows, and marketing events.
Maintain CRM/ERP systems with accurate customer and sales information.
Coordinate payment follow-ups and outstanding receivables with customers.
Required Skills
Strong communication and customer service skills.
Good knowledge of MS Office (Excel, Word, PowerPoint).
Experience with ERP/CRM software.
Excellent organizational and multitasking abilities.
Strong follow-up and coordination skills.
Ability to work under pressure and meet deadlines.
Qualification
Bachelor's Degree in Commerce, Business Administration, Marketing, or related field.
1–3 years of experience in sales coordination, customer support, or inside sales preferred.