Job Description - Sales Coordinator
• Prepare quotations, sales orders, and proforma invoices in ERP system
• Track and maintain sales data, generate reports, and analyses sales trends
• Handle customer complaints and provide timely resolutions.
• Managed customer communication and handled complaints effectively.
• Created quotations, sales orders, and sales blankets in ERP system based on dispatch plans.
• Coordinated with production, quality, and procurement teams for timely order fulfillment.
• Created purchase indents and tracked them through ERP software.
• Payment follow-up.
• Followed up with clients to boost sales and ensure satisfaction.