Coordinate with sales team and customers for order processing and follow-up
Prepare and manage sales orders, quotations, proforma invoices, and order confirmations
Maintain customer records, pricing details, and sales data
Coordinate with production, planning, and dispatch teams to ensure on-time delivery
Track order status and update customers regularly
Handle customer inquiries, emails, and phone calls professionally
Prepare sales reports, MIS, and documentation
Support new customer onboarding and documentation
Ensure compliance with company policies and procedures
Bachelor’s degree in Commerce, Business Administration, or any relevant field
Diploma / Graduate with relevant experience can also apply
1 to 4 years experience as a Sales Coordinator / Sales Support role
Experience in manufacturing / engineering industry preferred
Good communication and coordination skills
Knowledge of sales documentation and order processing
Basic understanding of manufacturing processes (preferred)
Proficiency in MS Excel, Word, and email communication
Ability to multitask and work under deadlines
Customer-oriented approach