Receipt and acknowledgement of orders received from the customers via E mail/WhatsApp/SMS/print and forwarding it to the concerned department.
Punching Customer Sales Orders on Company's ERP Software and sharing ERP generated: quotation to customers/Sales Team members.
Sales Orders related coordination with internal team members.
Analyzing & reviewing inventory levels of various products across multiple warehouses & suggesting optimal inventory levels according to the product movement & desired service levels.
Updating Minimum Stock Field of products in the ERP as & when suggested by management. Making entries w.r.t.
Goods Returned by customers in the ERP as per Management's instructions. & key benefits. Providing demo of Distributor Portal to existing/prospect distributors explaining its features Providing training & support to the users of Distributor Portal.
Reviewing system generated orders/manual orders submitted by the users of Distributor 1 portal as per company's guidelines.
Uploading Cancellation lists & Flagging products discontinued in the Distributor Portal. Maintenance of required documents, reports, quotations.
Handling enquiries from new clients & existing customers and coordinating with multiple teams for closures.
Handling all incoming calls and transferring to the concerned person. Handling in coming e-mails and forwarding them to the concerned person/department.
Maintaining all incoming couriers with proper records and handing them over to the concerned person/department.
Handling all outgoing couriers with proper records and tracking them till the time of delivery and updating delivery status to the concerned person/department.
Handling visitors in the head office Drafting letters/emails/reports. Compiling attendance of field team through Real-time Software, SMS and WhatsApp mode.
Maintaining adequate stock of office stationery/other consumable items in the office. Perform any other support task as and when assigned by team members.
Requirements / Eligibility criteria
Education: Graduate (preferably in Commerce)
Computer/IT course related to Data Analysis & Data Visualization
Experience: Minimum 3 years Skills:
1. Strong communication skills (English & Hindi)
2. Advanced excel skills (Lookup, pivot, charts)
3. Multi-tasking ablities
4.Strong inter-personal skills