टेली कॉलिंग टीम लीडर

Job Title: Team Leader – Tele‑marketing / Sales

About the Company

Country Holidays Travel India Pvt. Ltd. is one of North India’s leading holiday packaging and travel services providers. Based in Nehru Place, Delhi, it offers outbound and inbound travel packages, reservations, and holiday solutions to domestic and international clients .

Role Overview

As a Team Leader, you'll manage and mentor a team of tele-marketers or sales consultants, driving performance, productivity, and client satisfaction. Your focus will be on achieving targets, coaching the team, and maintaining quality standards .

Key Responsibilities

Team Management: Lead, supervise, and motivate a team of tele‑marketing / sales professionals; set daily/weekly targets and delegate tasks.

Performance Monitoring: Track KPIs, call metrics, lead conversion, and manage quality through call monitoring and reporting dashboards.

Coaching & Training: Conduct regular one-on-one coaching, provide feedback, training, and process guidance to elevate team performance.

Sales Target Execution: Ensure team meets individual and overall sales or revenue targets; support escalated clients and complex cases.

Reporting & Analysis: Prepare regular performance reports, identify bottlenecks, and suggest process improvements.

Qualifications & Experience

Education: At least 12th pass; bachelor’s degree preferred 

Experience: 1–3 years of relevant experience in tele‑sales or B2C sales; at least 1 year in a supervisory or leadership position preferred.

Skills:

Personal Traits:

Motivator with a positive and proactive attitude.

Ability to multitask, adapt quickly, and resolve customer escalations.

Focused on outcomes with detail orientation and problem-solving mindset.

Compensation & Benefits

Salary Range: ₹30,000–₹35,000 per month (as listed by job boards) 

.

Incentives: Performance-based bonuses and variable pay depending on team outcomes.

Perks: Cell phone

Location: Nehru Place, New Delhi; office-based role with day‑shift hours

.

Growth Path: High performers may be promoted into senior team lead or branch in‑charge roles; industry standard progression if targets and leadership are strong.

Why This Role Matters

You will lead from the front, shaping team culture, improving performance, and directly impacting sales outcomes.

This role is ideal for aspiring managers who enjoy mentoring, coaching, and organizing process-driven sales operations within the travel sector.

✅ Summary Table

Attribute Details

Title Team Leader – Tele‑marketing / Sales

Team Size ~5‑10 team members (typical)

Reporting to Sales Manager / Operations Head

Targets Daily/weekly call and conversion targets, revenue goals

Experience Required 1–3 years in sales; 1 year leadership preferred

Essential Skills Communication, coaching, ₹30K–₹35K/month + incentives; ~₹3.2–4.1 LPA CTC

Work Hours Day shift, office-based, Tuesday–Sunday(depending on branch)

Final Thoughts

This Team Leader position is geared toward candidates who combine strong operational leadership with passion for achieving sales targets in a dynamic travel environment. If you're comfortable leading teams, analyzing performance metrics, and delivering results through structured coaching and collaboration, this role offers real scope for growth within Country Holidays Travel India.Job Title: Team Leader – Tele‑marketing / Sales

About the Company

Country Holidays Travel India Pvt. Ltd. is one of North India’s leading holiday packaging and travel services providers. Based in Nehru Place, Delhi, it offers outbound and inbound travel packages, reservations, and holiday solutions to domestic and international clients .

Role Overview

As a Team Leader, you'll manage and mentor a team of tele-marketers or sales consultants, driving performance, productivity, and client satisfaction. Your focus will be on achieving targets, coaching the team, and maintaining quality standards .

Key Responsibilities

Team Management: Lead, supervise, and motivate a team of tele‑marketing / sales professionals; set daily/weekly targets and delegate tasks.

Performance Monitoring: Track KPIs, call metrics, lead conversion, and manage quality through call monitoring and reporting dashboards.

Coaching & Training: Conduct regular one-on-one coaching, provide feedback, training, and process guidance to elevate team performance.

Sales Target Execution: Ensure team meets individual and overall sales or revenue targets; support escalated clients and complex cases.

Reporting & Analysis: Prepare regular performance reports, identify bottlenecks, and suggest process improvements.

Qualifications & Experience

Education: At least 12th pass; bachelor’s degree preferred 

Experience: 1–3 years of relevant experience in tele‑sales or B2C sales; at least 1 year in a supervisory or leadership position preferred.

Skills:

Personal Traits:

Motivator with a positive and proactive attitude.

Ability to multitask, adapt quickly, and resolve customer escalations.

Focused on outcomes with detail orientation and problem-solving mindset.

Compensation & Benefits

Salary Range: ₹30,000–₹35,000 per month (as listed by job boards) 

.

Incentives: Performance-based bonuses and variable pay depending on team outcomes.

Perks: Cell phone

Location: Nehru Place, New Delhi; office-based role with day‑shift hours

.

Growth Path: High performers may be promoted into senior team lead or branch in‑charge roles; industry standard progression if targets and leadership are strong.

Why This Role Matters

You will lead from the front, shaping team culture, improving performance, and directly impacting sales outcomes.

This role is ideal for aspiring managers who enjoy mentoring, coaching, and organizing process-driven sales operations within the travel sector.

✅ Summary Table

Attribute Details

Title Team Leader – Tele‑marketing / Sales

Team Size ~5‑10 team members (typical)

Reporting to Sales Manager / Operations Head

Targets Daily/weekly call and conversion targets, revenue goals

Experience Required 1–3 years in sales; 1 year leadership preferred

Essential Skills Communication, coaching, ₹30K–₹35K/month + incentives; ~₹3.2–4.1 LPA CTC

Work Hours Day shift, office-based, Tuesday–Sunday(depending on branch)

Final Thoughts

This Team Leader position is geared toward candidates who combine strong operational leadership with passion for achieving sales targets in a dynamic travel environment. If you're comfortable leading teams, analyzing performance metrics, and delivering results through structured coaching and collaboration, this role offers real scope for growth within Country Holidays Travel India.

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में 1 - 4 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस टेली कॉलिंग टीम लीडर जाब के बारे में अधिक जानकारी

1. इस टेली कॉलिंग टीम लीडर जाब के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ग्रेजुएट होना चाहिए और उसके पास 1 - 4 वर्षो का अनुभव होना चाहिए।
2. मैं इस जाब की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹30000 - ₹35000 प्रति महीने + इन्सेन्टिव के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह दिल्ली में एक फुल टाइम जाब है।
3. इस टेली कॉलिंग टीम लीडर जाब के लिए कितने कार्य दिवस हैं?
   Ans: इस टेली कॉलिंग टीम लीडर जाब के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस टेली कॉलिंग टीम लीडर जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस टेली कॉलिंग टीम लीडर जाब के लिए आवेदन करते समय या इस जाब को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह टेली कॉलिंग टीम लीडर जाब घर से किया जा सकता है?
   Ans: नहीं, यह जाब घर से ऑनलाइन नहीं किया जा सकता है।
6. इस टेली कॉलिंग टीम लीडर जाब के लिए कितनी रिक्तियां हैं?
   Ans: COUNTRY HOLIDAYS TRAVEL INDIA PRIVATE LIMITED में तत्काल टेली कॉलिंग टीम लीडर के लिए 2 रिक्तियां हैं!
7. इस टेली कॉलिंग टीम लीडर जाब के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस सेल्स / बिज़नेस डेवलपमेंट जाब के लिए आवेदन कर सकते हैं।
8. इस टेली कॉलिंग टीम लीडर जाब के लिए टाइमिंग क्या है?
   Ans: इस टेली कॉलिंग टीम लीडर जाब में टाइमिंग 10:00 दोपहर - 07:30 सुबह है।