Lead Qualification and Counseling
Engage with students who reach out through calls, WhatsApp, website forms, and social
media. Understand their background, interests, and career goals to guide them toward suitable
programs.
Explaining Courses and Career Options
Help students understand programs such as Data Science, AI, Cybersecurity, Digital
Marketing, and Investment Banking. Explain the curriculum, fees, EMI options, job
prospects, and placement support clearly.
Managing the Admissions Process
Assist students with applications, interviews, document collection, and payments. Keep CRM
records updated and ensure a smooth admission journey.
Follow-Ups and Conversions
Stay in touch with warm leads, answer questions, handle objections, and build trust. Guide
students toward completing their enrollment.
Counseling Sessions and Presentations
Conduct one-on-one calls, Zoom meetings, and walk-ins. Participate in webinars or info
sessions where students ask about placements, salaries, and industry opportunities.
Daily Reporting and CRM Management
Record interactions, follow-ups, and updates in the CRM. Share daily reports that help the
admissions team track progress.
Student and Parent Interaction
Build rapport, address concerns, and provide practical guidance for students and parents
evaluating career options.
Market Awareness
Stay updated on trends in AI, data analytics, cybersecurity, and other tech fields so your
advice stays relevant.
Team Collaboration
Share insights with the marketing and admissions teams to improve lead quality and
conversion strategies.
Professional Representation
Communicate clearly, stay responsive, and represent BIA professionally in every interaction.