Company Overview
Chocovic- Happiness in a box!!! The name says it all. We are Ludhiana (Punjab -North India) based brand dealing in wedding cards & boxes, baby shower gifts, anniversary or birthday favors, festive hampers, corporate gifting and much more. We load these beautiful boxes and hampers with our delectable food items that our completely in house.
Role Summary
The Relationship Manager – Retail Sales will be the front-facing representative of our premium gifting brand. The role focuses on delivering an exceptional in-store customer experience, understanding customer needs, and driving sales through personalized gifting solutions.
Location: Ghumar Mandi, Ludhiana
Industry: Premium Gifting
Job Type: Full-time
Working Hours: 10:30 AM – 8:30 PM
Key Responsibilities
Welcome and assist walk-in customers with a warm, premium service approach
Understand customer requirements and recommend suitable gifting solutions
Build strong customer relationships to encourage repeat business
Handle the complete sales cycle from inquiry to closure
Ensure visual merchandising, and product availability
Maintain customer records and capture feedback for service improvement
Work collaboratively with the team to support store operations
Eligibility & Skills
Graduate in any discipline
Strong communication and interpersonal skills
Presentable, confident, and customer-focused personality
Prior experience in retail or premium gifting preferred (not mandatory)
Kindly share your updated CV - 6284147450