Position: Relationship Manager
Key Responsibilities
Manage and maintain company client accounts.
Provide day-to-day support and service to clients.
Address client queries, complaints, and grievances promptly.
Build and maintain strong client relationships.
Coordinate internally to resolve client issues effectively.
Identify opportunities to upsell and cross-sell relevant company services when required.
Ensure high-quality client service and timely follow-up on all client requirements.