Lead Generation:
Find potential customers through calls, emails, social media, or other platforms.
Collect and update lead information in the system.
Initial Customer Interaction:
Make the first contact with customers and understand their needs.
Share details about the company’s products or services.
Qualification of Leads:
Check if the lead is genuinely interested and has the potential to buy.
Ask the right questions to know if the lead is a good match.
Coordinating with Sales Team:
Pass the qualified leads to the sales team.
Work closely with sales to ensure a smooth customer journey.
Follow-ups:
Do follow-up calls or emails to keep the lead engaged until the sales team takes over.
Reporting:
Maintain daily reports of calls, leads, and status.
Share feedback and data with the manager.