🔹 Roles & Responsibilities:
Performed gold appraisal by checking purity (karat) and weight
Calculated eligible loan amount based on gold value
Handled customer interaction and explained loan schemes
Processed loan applications and completed KYC documentation
Managed loan disbursement and maintained records
Ensured safe storage of pledged gold in branch vault
Followed up with customers for interest collection and closure
Achieved monthly targets (KPI) and generated new business
Handled overdue accounts and recovery follow-ups
🛠 SKILLS
KEY STRENGTHS
Quick learner
Good communication
Team player
Attention to detail