NOTE: Preferred Industry Experience: Healthcare / HealthTech, EdTech, FinTech, Insurance, Hospital / Healthcare sales, or other B2C sales environments.
About the Role
• We are looking for an energetic and target-oriented Healthcare Lead Conversion Counsellor to handle healthcare enquiries, counsel prospective customers, follow up on leads, and convert enquiries into successful appointments/conversions. • The ideal candidate should have strong B2C sales, inside sales, telesales, counselling, and lead-conversion experience.
Key Responsibilities
• Handle inbound healthcare enquiries and qualified leads.
• Understand customer requirements and provide appropriate counselling.
• Make outbound calls and conduct regular follow-ups with prospects.
• Explain healthcare services, procedures, and offerings clearly.
• Handle customer objections and queries effectively.
• Convert leads into appointments and successful customer engagements.
• Maintain accurate lead details and follow-ups in CRM.
• Achieve daily, monthly, and quarterly conversion/revenue targets.
• Ensure a positive customer experience throughout the conversion journey.
• Coordinate with internal teams for appointments and lead fulfilment.
• Maintain proper documentation and follow-up records.
Candidate Profile Required:
• Strong communication and interpersonal skills.
• Experience in B2C Telesales / Inside Sales / Lead Conversion / Counselling.
• Strong persuasion, objection-handling, and negotiation skills.
• Good follow-up and closure ability. •
Comfortable working with sales and revenue targets.
• Ability to handle high-volume leads and calls.
Preferred Industry Experience: Healthcare / HealthTech, EdTech, FinTech, Insurance, Hospital / Healthcare sales, or other B2C sales environments. • Healthcare experience is an advantage but not mandatory.
Experience & Qualification
• MBA: Minimum 1 year of relevant experience.
• Non-MBA: Minimum 3 years of relevant experience.
• Candidates with strong sales/inside-sales performance and relevant experience will be considered.
Compensation
• Fixed Salary: Up to 50,000/month
• Performance Incentive: Up to 15,000/month
• Total Earning Potential: Up to 65,000/month Compensation will depend on relevant experience, interview performance, and current/previous compensation. Ideal Candidate Someone who can connect with customers, understand their needs, build trust, overcome objections, follow up consistently, and convert enquiries into appointments/revenue.
Languages know:
Hindi+English or 2. Tamil+English Or 3. Telugu+English
Shift Timings:
8 am to 10 pm (Male candidates)
8am to 8pm (Female candidates)