Job Requirements & Responsibilities:
· Smart, fluent in English, and highly knowledgeable about diamond jewellery quality.
· Answering phone queries and providing excellent customer care service.
· Taking orders and processing transactions accurately.
· Building rapport with customers to understand their preferences and needs.
· Assisting customers in selecting jewellery pieces that suit their style and budget.
· Minimum 2–3 years of experience in the jewellery industry.
· Exceptional patience and politeness when dealing with customers.
· Proven track record of meeting and exceeding sales targets.
· Excellent communication and negotiation skills.
· Ability to multitask and prioritize tasks effectively.
· A passion for jewellery and a willingness to continuously learn and stay updated on industry trends.