Job Title: International Telecaller / Customer Support Executive (Work From Home)
Location: Remote / Work From Home
Employment Type: Full-Time
Experience: 0–3 Years (Freshers with excellent English can apply)
Shift: US / UK / Australia shifts (rotational / night shifts)
Salary: As per market standards
About the Role
We are looking for confident International Telecallers who can make outbound and handle inbound calls with customers in the US, UK, Canada and Australia. You will speak with customers, generate leads, explain services and keep good relationships with them. This is a fully remote role.
Key Responsibilities
Make outbound calls to international customers and prospects
Handle inbound calls and answer customer questions professionally
Explain products and services clearly and persuasively
Generate leads, qualify prospects and book appointments for the sales team
Follow up with leads through calls, emails and messages
Update call details and customer information in the CRM accurately
Meet daily and weekly targets for calls, leads and conversions
Handle objections and complaints calmly and fix issues on the first call where possible
Follow call scripts, quality guidelines and compliance rules
Share customer feedback and insights with the team
Required Skills
Excellent spoken English with clear pronunciation (neutral accent preferred)
Strong communication, listening and convincing skills
Confident speaking with international customers
Basic computer skills (MS Office, email, Google Sheets)
Able to work night shifts according to international time zones
Self-disciplined and target-driven in a remote setup
Good to Have
Experience in an international BPO, voice process or outbound sales
Knowledge of CRM tools (HubSpot, Zoho, Salesforce) or dialers
Experience in lead generation, appointment setting or B2B calling
Understanding of US / UK customer culture and business etiquette
Eligibility
HSC / Graduate in any discipline
Your own laptop/PC with a noise-cancelling headset
A stable high-speed internet connection with power backup
A quiet, distraction-free workspace at home
What We Offer
100% Work From Home
Salary as per market standards
Attractive performance-based incentives
Training and process support
Growth opportunities into Team Lead / Sales roles
Exposure to international clients and markets
How to Apply
Send your updated resume to [email ID] or apply directly through this portal. Shortlisted candidates will have a voice assessment and a telephonic interview.