इनसाइड सेल्स एग्जीक्यूटिव

Job Title: Inside Sales Executive

Location: Mumbai

Department: Sales

Reports To: Inside Sales Manager / Regional Sales Lead

Employment Type: Full-time

Role Purpose:

To drive revenue growth by generating qualified leads, engaging with prospective customers (students, professionals, and corporate clients), and effectively positioning our finance-focused learning programs. The role requires leveraging consultative selling techniques, financial acumen, and strong communication skills to convert leads into enrollments or client engagements.

Key Responsibilities (KRAs):

· Lead Qualification & Conversion: Reach out to inbound and outbound leads via calls, emails, and WhatsApp. Qualify prospects based on needs, eligibility, and interest in financial programs. Counsel prospective learners on course offerings aligned to their career goals.

· Product Knowledge & Pitching: Develop deep understanding of program features, curriculum, pricing, and outcomes. Deliver tailored program presentations and demos to prospects.

· Sales Funnel Management: Maintain and update CRM with detailed call logs, prospect status, and follow-ups. Nurture leads through multiple touchpoints till final conversion.

· Collaboration with Teams: Coordinate with Marketing for campaign performance and lead quality. Liaise with Product and Delivery teams for learner feedback or custom requirements.

· Target Achievement: Consistently meet or exceed weekly/monthly targets for lead conversations, demos, and closures.

What You’ll Be Measured Upon:

· Number of qualified leads converted

· Revenue generated (individual contribution)

· Daily/weekly outreach volumes (calls, emails, follow-ups)

· CRM hygiene and timely reporting

· Quality of interactions and learner satisfaction (via feedback/NPS)

· Collaboration with internal stakeholders

Qualifications:

· MBA (Finance) – Recent graduate or up to 1 year of experience

· Strong interest in education, edtech, or financial services

· Proficiency in MS Office and CRM tools (like Zoho, Salesforce, or equivalent)

· Fluent in English and Hindi (Knowledge of Marathi is a plus for Mumbai)

Core Competencies:

· Sales Orientation: Strong drive to meet and exceed targets

· Financial Acumen: Ability to relate course offerings to career opportunities in finance

· Communication: Clear articulation, active listening, and persuasive ability

· Customer Centricity: Empathetic approach to understand learner needs

· Team Collaboration: Works well across departments and with peers

· Problem Solving: Handles objections and complex queries confidently

· Adaptability: Open to learning, feedback, and working in a dynamic environment

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