Education Counsellor

About the Role

Will2Skill Technologies is seeking a motivated and results-driven Education Sales Counselor to guide professionals and students in choosing the right certification and training programs. The ideal candidate should possess excellent communication, sales, and counseling skills, with the ability to convert inquiries into enrollments while delivering an outstanding customer experience.

Key Responsibilities

• Contact and follow up with leads generated through various marketing channels.

• Understand candidates' educational background, career goals, and training requirements.

• Recommend suitable certification and training programs based on customer needs.

• Explain course details, fees, schedules, and certification benefits.

• Convert inquiries into admissions by achieving monthly sales targets.

• Maintain accurate lead and customer records in the CRM.

• Build long-term relationships with prospective and existing customers.

• Coordinate with trainers and the operations team for smooth onboarding.

• Handle customer queries via phone, email, WhatsApp, and video meetings.

• Follow up on pending leads and payment collections.

• Stay updated on industry certifications, market trends, and competitor offerings.

Required Qualifications

• Bachelor's degree in any discipline.

• 1–4 years of experience in education counseling, EdTech, training sales, or inside sales.

• Excellent verbal and written communication skills in English and Hindi (additional regional languages are an advantage).

• Strong negotiation and persuasion skills.

• Comfortable using CRM software, Microsoft Office, and Google Workspace.

• Ability to work in a target-driven environment.

Preferred Skills

• Experience selling professional certifications (e.g., PMP, CISA, CISSP, AWS, Azure, Databricks, ISACA, IAPP).

• Knowledge of LinkedIn, email marketing, and lead nurturing.

• Strong customer relationship management skills.

• Self-motivated, proactive, and eager to learn.

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में सेल्स / बिज़नेस डेवलपमेंट में 4 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।