About the Role
We are looking for a motivated and results-driven Business Development Executive – Inside Sales to generate new business, handle B2B and bulk voucher enquiries, develop relationships with education consultants, study-abroad consultants, training institutes and other relevant partners, and convert enquiries into sales.
Key Responsibilities
• Generate B2B and bulk-sales opportunities through cold calling, email, LinkedIn, databases, referrals and outbound channels.
• Identify and approach education consultants, study-abroad consultants, coaching/training institutes, educational organizations and potential business partners.
• Build relationships with business owners, consultants, counsellors, admission teams and decision-makers.
• Understand customer requirements for English proficiency, academic and other examinations and recommend relevant OSS voucher solutions.
• Promote OSS Education’s exam voucher offerings including PTE, TOEFL, GRE, Duolingo, CELPIP, OET, LanguageCert, ACT and PSI SFE (UKVI), as applicable.
• Handle individual, institutional and bulk voucher enquiries and convert qualified prospects into customers.
• Explain pricing, discounts, voucher usage, booking process and applicable terms clearly.
• Prepare quotations/commercial proposals and negotiate within approved guidelines.
• Follow up through calls, email, WhatsApp, LinkedIn and online meetings until closure.
• Coordinate with internal operations/support teams for voucher delivery and exam-booking requirements.
• Develop repeat business and identify higher-volume purchase opportunities.
• Maintain accurate lead, follow-up, opportunity and sales records in the CRM.
• Achieve daily calling, lead-generation, conversion and monthly revenue targets.
• Monitor market activity, competitor pricing and customer requirements within the exam-voucher and study-abroad ecosystem.
Required Skills & Qualifications
• 1–4 years of experience in Inside Sales, B2B Sales, Education Sales, EdTech, Study-Abroad Sales, Exam/Voucher Sales or a related field.
• Strong verbal and written communication skills in English and Hindi.
• Strong experience in cold calling, lead generation, prospecting, follow-ups and sales closure.
• Ability to communicate confidently with business owners, consultants and institutional decision-makers.
• Strong negotiation, objection-handling and relationship-management skills.
• Target-oriented, self-motivated and disciplined approach.
• Good understanding of sales funnels, lead management and CRM processes.
• Comfortable handling high-volume outbound calling and follow-up activities.
• Experience in exam vouchers, study-abroad services, education consultancy or related businesses is an advantage.
Key Performance Indicators (KPIs)
• Daily outbound calls and meaningful conversations.
• Qualified B2B leads generated.
• New business accounts/partners added.
• Bulk voucher enquiries generated and converted.
• Quotations/proposals shared.
• Lead-to-sale conversion rate.
• Monthly and quarterly revenue achievement.
• Repeat business and customer retention.
• Follow-up and CRM activity compliance.