Job Description
We are looking for a motivated and detail-oriented E-commerce Executive to manage and grow our online marketplace business, primarily across Amazon and Flipkart. The candidate will be responsible for day-to-day account management, product listings, order processing, inventory coordination, sales performance, and marketplace operations.
Key Responsibilities
Manage and maintain Amazon and Flipkart seller accounts.
Create, update, and optimize product listings, titles, descriptions, images, keywords, and specifications.
Manage product pricing, offers, discounts, and promotions.
Monitor and process daily orders, cancellations, returns, refunds, and replacements.
Coordinate with the warehouse and logistics team for timely order dispatch and delivery.
Monitor inventory levels and ensure products remain available online.
Track sales, revenue, orders, returns, and marketplace performance.
Handle customer queries, reviews, ratings, and feedback professionally.
Monitor account health, seller performance, and marketplace policies.
Identify opportunities to improve product visibility and sales.
Coordinate marketplace advertising and promotional campaigns.
Prepare regular reports on sales and overall marketplace performance.
Resolve account-related issues, listing errors, payment discrepancies, and other marketplace concerns.
Keep updated with Amazon and Flipkart policies, features, and marketplace trends.