Position is E-Commerce Officer.
You will be responsible for delivering excellent customer support by handling customer queries via phone, email, and WhatsApp. You will assist customers in placing orders, create invoices, follow up on sales leads, and coordinate with the warehouse and stores to ensure smooth order processing and timely fulfillment, while providing a seamless customer experience throughout the buying journey.
WHO WE'RE LOOKING FOR
Excellent communication skills
Ready to adapt
Graduate (Any Stream)
Based in Mumbai.
Freshers welcome
Up to 2 years experience (Fresher's can apply too)
Knowledge of music gear is an added advantage.