ईकॉमर्स ऑपरेशन्स एग्जीक्यूटिव

E-Commerce Executive

Location: Sant Nagar, Burari, Delhi
Job Type: Full-time
Salary: Up to 30k per month
Schedule: Day Shift

Job Summary

We are looking for a motivated and experienced E-Commerce Executive to manage and grow our online sales operations. The candidate will be responsible for product listings, order management, claims & returns handling, stock coordination, and overall marketplace performance across major e-commerce platforms such as Amazon, Flipkart, Myntra, Tata CLiQ, and Nykaa.

Key Responsibilities

· Manage and handle marketplace accounts including Amazon, Flipkart, Tata Cliq, Nykaa, and Myntra.

· Create and manage product listings with proper variations, grouping, keywords, and category mapping.

· Develop and update A+ Content, product descriptions, titles, bullet points, and other creative content.

· Coordinate content creation including images, banners, and brand store updates.

· Handle pricing management, competitor analysis, and margin monitoring across marketplaces.

· Plan and execute promotions, coupons, deals, and festive sale activities to increase sales performance.

· Manage advertising campaigns including Sponsored Ads, PPC campaigns, and platform marketing tools.

· Strong working knowledge of Amazon FBA, Flipkart FBF, and SJIT processes.

· Monitor account health metrics and ensure compliance with marketplace policies and performance standards.

· Handle complete account management including order processing, order tracking, returns, cancellations, dispatch coordination, inventory management, and sales tracking.

· Raise and follow up on claims, reimbursements, disputes, and support tickets with marketplace teams.

· Resolve listing issues, account-related problems, suppressed listings, and operational queries.

· Prepare and maintain MIS reports using Advanced Excel including VLOOKUP, Pivot Tables, formulas, and data analysis.

· Coordinate with internal teams for smooth operations, dispatch, and inventory planning.

· Track marketplace performance metrics and work towards achieving sales and operational targets.

Requirements

• Graduate – B.Com preferred.

• Minimum 3 years of experience in e-commerce operations.

• Hands-on experience with Amazon, Flipkart, Myntra, Tata CLiQ, Nykaa, etc.

• Knowledge of product listing, inventory management, and order processing.

• Basic understanding of marketplace ads/promotions.

• Strong analytical, communication, and organizational skills.

Proficiency in MS Excel and web analytics tools preferred

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में सेल्स / बिज़नेस डेवलपमेंट में 2 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।