Listing & Cataloging: Create and upload product listings, including high-quality images, titles, and descriptions.
Optimization: Use SEO techniques to improve product visibility and search rankings.
Pricing & Promotions: Update prices, manage discounts, and participate in major sales events like the Amazon Great Indian Festival or Flipkart Big Billion Days.
Ads Management: Run PPC (Pay-Per-Click) campaigns and sponsored ads to drive traffic.
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2. Customer Service Associate
These roles can often be remote (Work from Home) and focus on maintaining customer satisfaction.
Amazon.in
Inquiry Handling: Respond to customer questions regarding orders, payments, and product details via chat, email, or phone.
Issue Resolution: Resolve problems related to late deliveries, damaged items, or technical issues with the website.
Feedback Management: Monitor customer reviews and ratings to maintain high seller account health.
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3. Warehouse & Operations Executive
These roles ensure that physical products are moved from storage to the customer's doorstep.
Indeed
Order Processing: Check for new orders daily, generate shipping labels, and print invoices.
Inventory Control: Monitor stock levels to prevent stockouts and coordinate with suppliers for replenishment.
Packing & Dispatch: Supervise the picking, packing, and labeling of products to ensure timely shipment.
Returns Management: Handle Return-to-Origin (RTO) orders, inspect returned items, and raise claims for damaged goods.
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