E-commerce Marketing Executive

• Listing & Cataloging: Create and upload product listings, including high-quality images, titles, and descriptions.

• Optimization: Use SEO techniques to improve product visibility and search rankings.

• Pricing & Promotions: Update prices, manage discounts, and participate in major sales events like the Amazon Great Indian Festival or Flipkart Big Billion Days.

• Ads Management: Run PPC (Pay-Per-Click) campaigns and sponsored ads to drive traffic.

  Indeed +7

2. Customer Service Associate

These roles can often be remote (Work from Home) and focus on maintaining customer satisfaction.

Amazon.in

• Inquiry Handling: Respond to customer questions regarding orders, payments, and product details via chat, email, or phone.

• Issue Resolution: Resolve problems related to late deliveries, damaged items, or technical issues with the website.

• Feedback Management: Monitor customer reviews and ratings to maintain high seller account health.

  Indeed +4

3. Warehouse & Operations Executive

These roles ensure that physical products are moved from storage to the customer's doorstep.

Indeed

• Order Processing: Check for new orders daily, generate shipping labels, and print invoices.

• Inventory Control: Monitor stock levels to prevent stockouts and coordinate with suppliers for replenishment.

• Packing & Dispatch: Supervise the picking, packing, and labeling of products to ensure timely shipment.

• Returns Management: Handle Return-to-Origin (RTO) orders, inspect returned items, and raise claims for damaged goods.

  Indeed +6

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