Deputy General Manager - Alternate Revenue and Commercial Leasing

Deputy General Manager - Alternate Revenue Responsibilities 1. Alternate Revenue Strategy & Monetization Lead monetization of airport real estate and non-aero assets, including: Airline office spaces Bank/ATM kiosks & financial services Baby care rooms & passenger amenities Commercial spaces across terminals & landside zones Identify and develop new revenue streams leveraging passenger insights, footfall patterns, and space optimization Drive leasing strategy, commercials, and yield optimization across all identified assets Benchmark with leading airports, malls, and commercial hubs to unlock incremental revenue 2. Business Development & Leasing Source, evaluate, and onboard high-quality partners/operators across categories Structure and close commercial deals, contracts, and partnerships Build a strong pipeline of brands, operators, and service providers Ensure maximum space productivity (SPSM) and optimal mix of tenancy 3. P&L Ownership & Revenue Delivery Own and deliver annual revenue targets for alternate revenue portfolio Drive profitability, cost optimization, and ROI across assets Monitor performance through data-led insights, KPIs, and dashboards 4. Operations & Execution Oversee day-to-day operations of all alternate revenue assets Ensure timely fit-outs, readiness, and operational compliance of leased spaces Work closely with internal teams (Projects, MEP, Operations, Finance) to ensure seamless execution Maintain high service standards and passenger experience alignment 5. Stakeholder Management Manage and influence internal stakeholders (Airport Operations, Projects, Finance, CX teams) Engage with external partners, CXOs, brand heads, airline representatives, and institutional partners Drive cross-functional alignment to enable faster decision-making and execution 6. Market Intelligence & Innovation Track market trends across airports, malls, and travel retail ecosystems Introduce innovative commercial concepts and partnerships Leverage consumer insights to enhance commercial performance and passenger engagement Qualifications Education: 15–18 years of experience in Retail, F&B, Airports, Duty Free, Hospitality, or Mall environments Experience managing large-format, high-footfall assets or multi-location portfolios Strong exposure to hardcore sales, leasing, multi-unit operations, and commercial roles Proven track record of P&L ownership and revenue delivery Experience managing large-format, high-footfall assets or multi-location portfolios Functional Expertise Strong understanding of: Premium and luxury retail dynamics Understanding of broader Indian consumer segments Retail & F&B leasing and monetization models Commercial structuring, pricing, and contract negotiations Space planning, yield optimization, and asset productivity Relationships & Market Connectivity Strong network with leading Indian & international brands/operators Ability to engage and influence senior stakeholders (CXOs, brand heads, partners) Deep understanding of consumer behaviour across airport, mall, and travel retail ecosystems Preferred Background Companies Organized retail players with multi-store, high-volume operations Airport operators / Travel retail players (Duty Free, Lounges) Leading mall developers: Phoenix, Nexus, Oberoi Realty, DLF Retail Large QSR chains, F&B platforms, hospitality groups Key Success Metrics Revenue growth from alternate streams Space utilization & yield (SPSM) improvement Speed of deal closure & asset activation Partner quality and portfolio strength Operational readiness & stakeholder satisfaction