Customer Support Executive

Dear All Job Seekers,

We are currently hiring Process Associates for the Tanishq (a Tata legacy brand) premium process at our Silk Board location. Our office is currently located in Marathalli. We are seeking energetic, customer-focused individuals with strong problem-solving skills to join our team.

Role Overview:

- Location: Silk Board (On-site). Please note the office will transition to the main branch at Silk Board (Maruthi Chambers) during the third week of April.

- Shift: Day Shift (6 days/week, Sundays off).

- Salary (CTC): Up to ₹27,000 (approximately ₹23,000 take-home per month), plus performance-based incentives.

- Transportation: Candidates must arrange their own transport; no cab facility is provided.

Key Responsibilities:

- Manage outbound calls with professional communication to encourage customers to visit nearby Tanishq jewelry stores (non-sales role).

- Resolve customer queries regarding gold, platinum, and diamond jewelry.

- Generate leads by promoting store visits and maintaining accurate interaction records.

- Contribute to the continued success of a leading jewelry brand.

Requirements:

- Education: Graduate or Postgraduate in any field.

- Experience: 0–3 years.

- Languages: Mandatory proficiency in both English and Hindi.

- Skills: Strong interpersonal skills and a customer-centric approach.

Benefits:

- Fixed day shifts for better work-life balance.

- Structured training, mentoring, and clear career growth opportunities.

- A supportive team environment.

Interview Process:

The selection process consists of two virtual rounds:

1. Operational Round

2. Client Round

The selected candidates are scheduled to join on April 27, 2026.

How to Apply:

If interested, please share your resume via WhatsApp at 8197554993 and confirm your availability for an interview.

Candidates who prefer to walk in directly for the face-to-face interview can do so at 11:00 AM at the Koramangala location. The venue address is mentioned below.

Level 2, Z Square, No.92, Jyoti Nivas College Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095

Thanks & Regards

Megha.R

Assistant Manager- HR

Valuestream Business Solutions Pvt Ltd

Mobile: +91 8197554993

www.valuestreambiz.com

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