A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 40,000 /महीना
Reboot Software Private Limited
हेब्बाल, बैंगलोर
सेल्स / बिज़नेस डेवलपमेंट में 6 - 36 महीने का अनुभव
फुल टाइम
Job Summary:
We are looking for a proactive and customer-focused Customer Success Executive to manage client relationships, ensure customer satisfaction, and drive product adoption. The ideal candidate will act as a bridge between the company and its customers, helping them achieve their goals while maximizing retention and growth.
Key Responsibilities:
Build and maintain strong relationships with customers
Onboard new clients and guide them through product setup
Understand customer needs and provide appropriate solutions
Ensure high levels of customer satisfaction and engagement
Act as the primary point of contact for customer queries and issues
Monitor customer usage and identify opportunities for improvement
Collaborate with internal teams (sales, product, support)
Reduce churn and increase customer retention
Collect customer feedback and share insights with the team
Required Skills & Qualifications:
Bachelor’s degree in Business, Marketing, or related field
1–3 years of experience in customer success, support, or account management
Excellent communication and interpersonal skills
Strong problem-solving and analytical abilities
Ability to manage multiple accounts simultaneously
Familiarity with CRM tools (e.g., Salesforce, HubSpot)
Customer-first mindset with a positive attitude
