कस्टमर सेल्स एग्जीक्यूटिव

We are looking for a proactive and tech-savvy Client Calling & Support Executive to assist our international clients. The ideal candidate should have a technical background, strong communication skills, and a willingness to work in night shifts. You will be responsible for supporting customers, finding potential leads online, and spreading awareness about our software product.

Key Responsibilities:

• Customer Support: Handle queries from international clients via email, chat, and calls. Assist with product usage, troubleshooting, and technical guidance.

• Client Research: Use platforms like Google and LinkedIn to identify potential customers and reach out to them.

• Product Awareness: Educate potential and existing customers about our software’s features and benefits.

• Documentation: Maintain logs of customer interactions and issues in CRM systems.

• Feedback Collection: Gather and report customer feedback to help improve the product and user experience.

• Cross-functional Coordination: Collaborate with technical and product teams to address customer concerns.

Requirements:

• Male Candidates preffered.

• Technical & Non-Technical background (IT, Computer Science, Engineering, etc.).

• Strong verbal and written communication skills in English.

• Ability to search and engage potential customers through Google and other platforms.

• Self-motivated, proactive, and customer-oriented.

• Willing to work in Night shifts

• इस फुल टाइम सेल्स / बिज़नेस डेवलपमेंट Job में 0 - 1 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।