A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
20,000 - 25,000 /महीना
Ncr Placement Services
परी चौक, ग्रेटर नोएडा
सेल्स / बिज़नेस डेवलपमेंट में 1 - 4 वर्षो का अनुभव
फुल टाइम
Job Description – CRM Representative (Female)
Position: CRM Representative
Industry: Automobile Workshop
Location: Greater Noida
Salary: ₹20,000–₹25,000/month
Experience: 2–5 Years | Employment Type: Full-Time
Job Summary
We are looking for a customer-focused Female CRM Representative with experience in automobile CRM, motor insurance sales/renewals, and workshop coordination. The candidate will be responsible for customer handling, follow-ups, insurance renewals, service coordination, and customer retention.
Key Responsibilities
Manage customer relationships, inquiries, complaints, and feedback.
Conduct service reminder, post-service, and insurance renewal calls.
Generate and convert motor insurance renewal opportunities.
Coordinate vehicle service appointments and workshop updates.
Promote workshop services, AMC packages, offers, and loyalty programs.
Maintain customer records, follow-ups, and CRM reports.
Support customer engagement through WhatsApp, SMS, and email campaigns.
Requirements
2–5 years of experience in Automobile CRM/Customer Relationship Management.
Motor insurance sales & renewal experience is mandatory.
Good communication, customer-handling, and sales skills.
Knowledge of automobile service processes and CRM software.
Proficiency in MS Office.
Bachelor's degree preferred.
Immediate joiners preferred.
Benefits
Competitive salary: ₹20,000–₹25,000/month
Career growth opportunities
Professional and supportive work environment
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