We are looking for a Customer Relationship Executive to join our team . The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹20,000 - ₹80,000.
Check and review assigned leads from all sources:
· Facebook campaign leads
· Banner / pamphlet responses
· Outbound calling data
· Make outbound calls to assigned leads as per daily targets
· Ensure first call attempt within 15–30 minutes for fresh leads
Qualify leads by capturing:
· Budget range
· Requirement (investment / RTR)
Share basic project details:
· Location highlights
· Price range and benefits of Pre launching projects
· Key features (brief, not full pitch)
· Generate interest and fix appointments/site visits for BDE team
Conduct follow-ups for:
· RNR (Ring No Response) leads
· RTR (Requested To Reconnect) leads
· Interested but undecided prospects
· Maintain a consistent follow-up cycle until closure or closure handover
Coordinate with BDEs for site visit scheduling:
Share confirmed appointment details
Pass accurate client details
Update CRM/system with proper lead status:
RNR
RTR
Not Reachable
Interested / Site Visit Fixed
Not Valid
Add clear call notes and next follow-up action in the tracker