Position 2: Customer Care Associate (CCA) – Retail
Job Type: Full-time
Number of Vacancies: 6
Gender Requirement: 6 Male or 2 Female
Salary Annual CTC: ₹1,58,431-₹2,04,587
Experience
Freshers and experienced candidates can apply
Education
Minimum 12th Pass (mandatory)
Job Description
We are seeking enthusiastic and customer-focused Customer Care Associates (CCA) for our retail operations. Candidates should be presentable, well-groomed, and willing to learn. Freshers with a positive attitude are encouraged to apply.
Key Responsibilities
Assist customers with product information and inquiries
Handle customer interactions politely and professionally
Ensure a positive and engaging shopping experience
Resolve basic customer issues and escalate when required
Adhere to company service standards and policies
Maintain cleanliness and organization of the store area
Requirements
Basic retail knowledge preferred
Good reading and writing skills
Well-groomed and presentable appearance
Strong communication and interpersonal skills
Team-oriented mindset and willingness to learn
Skills Required
Customer handling and service skills
Basic communication abilities
Problem-solving attitude
Patience and professionalism
Benefits
On-the-job training provided
Career growth opportunities within the organization
Friendly and supportive work environment