Customer Care Executive

Skillbee is an international recruitment platform enabling global employers to do cross border hiring. Started in 2019 , the founders are graduates of IIT Kharagpur and have set on a mission to transform the way international hiring of skilled workers is done. Today their job platform has more than 2 million job seekers and 30,000 foreign employers hiring candidates. They raised 3.2 million USD from reputed investors and have been recognized by Forbes Magazine, CNBC and Arabian business as one of the top companies in this space.

Job title: CRM Executive.

Roles & Responsibilities:

· Act as the main point of contact between the company and customers.

· Build and maintain strong, long-term relationships with candidates.

· Maintain and update customer data in CRM software (e.g., Zoho).

· Ensure data accuracy and consistency across customer databases.

· Generate reports and dashboards for management insights.

· Provide insights to sales team to improve targeting and engagement.

· Plan and execute CRM campaigns (email, SMS, loyalty, referral programs, etc.).

Working hours: 10:30am - 07:30pm (Work from Office role).

Working days: Mon - Sat (1st and 3rd Saturdays off).

Experience: Minimum 6 months.

Salary: ₹12,000 - ₹20,000 per month.

Location: Work from Office job

Interested? Please do not hesitate to reach out to HR Rida at 97735333590 or rida@skillbee.com

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