Job Description – Collection Executive
Company: PicknPack Solutions India Pvt. Ltd.
Industry: E-Commerce Manufacturing
Location: Mundka Industrial Area, Delhi
Department: Accounts / Finance
Employment Type: Full-Time
Experience: 2–4 Years
CTC: ₹22,000 – ₹30,000 per month
Job Summary
We are looking for a proactive and result-oriented Collection Executive to manage customer payment follow-ups and outstanding receivables. The candidate will be responsible for ensuring timely payment collection, maintaining accurate records, and coordinating with customers and internal teams to resolve payment-related issues.
Key Responsibilities
Follow up with customers for pending and overdue payments.
Manage and track outstanding receivables and ensure timely payment collection.
Maintain accurate records of customer payments, invoices, and collection status.
Coordinate with Sales and Accounts teams for payment follow-ups.
Communicate with customers regarding outstanding invoices and payment schedules.
Resolve payment-related queries and discrepancies in coordination with the Accounts team.
Regularly update collection status and prepare collection reports.
Follow up through calls, emails, and other communication channels.
Escalate long-pending or critical payment cases to management.
Maintain professional relationships with customers.
Ensure timely recovery of outstanding payments and achieve collection targets.
Required Skills
Collection & Recovery
Payment Follow-up
Accounts Receivable
Customer Handling
Negotiation & Communication
Outstanding Payment Management
Payment Tracking
Reporting
Google Sheets
MS Excel
Coordination