Location: Noida
Experience: 0–3 Years
Industry: BFSI / Ed-Tech / Services
Employment Type: Full-Time
Follow up with customers for pending payments through calls, emails, and messages.
Ensure timely collection of dues as per company policies.
Maintain accurate records of collections, follow-ups, and payment status.
Resolve customer queries related to outstanding payments.
Coordinate with internal teams to close payment cases smoothly.
Update payment details and customer information in CRM systems.
Achieve monthly collection targets while maintaining professional communication.
Escalate critical or overdue cases to the concerned department.
Good communication and negotiation skills.
Ability to handle follow-ups professionally.
Basic knowledge of MS Excel and computer operations.
Target-oriented and result-driven mindset.
Ability to work under pressure and meet deadlines.
Graduate in any discipline.
Experience in collections, customer support is a plus.
Freshers with good communication skills can apply.
Fixed salary + performance-based incentives.
Growth opportunities within the organization.
Supportive team environment and training.