About MACV
MACV is a sunglass brand focused on delivering quality eyewear and an excellent customer experience. We are looking for a dynamic and results-driven Cluster Manager to oversee sales and operations across multiple locations, drive revenue growth, and lead our sales teams.
Job Responsibilities
Sales & Revenue Management: Achieve sales targets across assigned stores or airport outlets and develop strategies to increase revenue.
Team Management: Supervise, motivate, and guide sales executives and store staff to achieve individual and team targets.
Multi-Location Operations: Manage the day-to-day sales and operations of multiple outlets within the assigned cluster.
Performance Monitoring: Track daily sales, conversion rates, inventory movement, and team performance.
Customer Experience: Ensure excellent customer service and maintain high standards of customer satisfaction.
Training & Development: Train team members on product knowledge, sales techniques, customer handling, and upselling.
Inventory Management: Monitor stock availability, replenishment, and product displays to ensure smooth operations.
Reporting: Prepare daily, weekly, and monthly sales reports and share performance updates with senior management.
Business Development: Identify opportunities to increase sales, improve outlet performance, and strengthen the brand's presence.
Compliance: Ensure all outlets follow company policies, operational procedures, and airport-specific regulations wherever applicable.
Requirements & Qualifications:
Bachelor's degree in business administration, Marketing, Retail Management, or a related field preferred.
3–5 years of experience in sales, retail operations, or multi-outlet management.
Experience in retail, eyewear, fashion accessories, FMCG, or airport retail will be an advantage.
Proven ability to manage sales teams and achieve revenue targets.
Strong leadership, communication, negotiation, and problem-solving skills.
Good knowledge of sales reports, MS Excel, and performance tracking.
Ability to travel between assigned outlets and manage multiple locations.
Salary & Benefits
Salary Range: ₹35,000 – ₹40,000 per month, depending on experience and skills.
Performance-based incentives may be offered, subject to company policy.
Opportunity to grow with the company and take on greater responsibilities.